MLD Policies

● Late Pick-Up Fee: There will be a $20 per hour late pick-up charge (after a 30-minute grace period).

● Late Drop-Off Fee: There will be a $10 charge if you are more than 10 minutes late arriving for your appointment. If you are more than 15 minutes late your appointment will be canceled and you will be charged a missed appointment fee.

● Missed Appointment: Missed or canceled appointments without a 24-hour notification will be charged a no-show fee of $30.

● Special Handling Fee: If your pet needs special handling, there will be an additional charge of $20.

● Dematting Fee: If your pet is matted, our rate for Dematting begins at $30.

● Flea Policy: If your pet has fleas, they will be given an all-natural flea bath to prevent the fleas from spreading to other clients. This is a $15 charge.

● Must Love Dogs reserves the right to refuse service to anyone, for any reason, at any time.

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We are not associated or business partners with: Dog Grooming of Winder - Barks and Bubbles - A1 Grooming Palace - Pet Spa and Grooming - Mobile Grooming - Dog Gone Cute - Fur Mobile - Salon - PetsMart - Puppy Pantry - Bark Dog Spa - Boutique